Frequently Asked Questions

Most of our customers find they are exposed to underpayment risks because staff are not correctly classified. This risk is then compounded by each Modern Award setting out multiple streams, pay grades and levels.At Fairtime, we review employment contracts to verify training requirements for each staff member and what their responsibilities will be on the job. We then provide legal advice to give you a final answer on this issue.

Fair Work is very clear that ALL staff have to record and submit timesheets to their employers. This is a legal requirement imposed on the company, regardless of whether they are casual, part-time or full-time. This requirement applies in all instances, including where an annualised wage agreement is in force.

All our reports are customisable and can be exported in many formats. You will be able to separate records by specific employees, time periods, projects or as required. The reports are print-ready and compliant with all Fair Work requirements. You can learn more here.

You can import and export data from Fairtime across all major payroll systems. Please contact us if you want to discuss how we can integrate with your existing payroll service.

You may cancel our service at any time. There is no contract other than our terms of use agreement. If you paid annually rather than monthly, you will have access to Fairtime until the end of that annual period.

Anyone logging in to Fairtime.app or recording time data will need their own account as a user. We also provide a free admin account for easy approval across a team of supervisors. considered a user and needs an account.

Fairtime can help with training at no additional cost. We offer training seminars and on-demand tech support.

When you first contact us, we do not need to know anything about your company beyond the basic operational questions necessary for a demo. We do not retain any payment or credit card information. All employment records are encrypted and only accessible by a manager.

You will be able to easily automate all approvals and reminders for employees on your administrator dashboard.

You can book a FREE demo in, where we can talk you through all the relevant features for your specific purposes.