The retail industry comprises of businesses selling direct to consumers including department stores, supermarkets, specialty stores, convenience stores, and online retailers. Retail is a highly competitive industry, and businesses are constantly adapting to changing consumer preferences and trends.

With the rise of e-commerce, online retailers have also become an increasingly significant part of the retail industry in Australia, offering consumers the convenience of shopping from home. Overall, the retail industry in Australia is diverse and continually evolving to meet the needs of consumers.

It can be difficult to know whether a retail employee is getting paid correctly according to the General Retail Industry Award (GRIA) and their individual worker classifications. If your business employs staff in the retail sector, Fairtime can help you!